Top 10 AI tools for analytics & feedback in 2025
Understanding users is easier than ever with AI-powered analytics and feedback platforms. Tools like Amplitude, Mixpanel, and Heap surface critical usage insights through automated funnel analysis and event tracking. Platforms such as FullStory, Hotjar, and UserTesting help visualize and interpret user behavior via session replays, heatmaps, and video feedback. With AI-enhanced survey tools like Qualaroo and sentiment analyzers like Zonka Feedback and Brand24, teams can make smarter product decisions and continuously improve the user experience.
Amplitude
Visit WebsiteAI-driven analytics to identify key user behaviors.
- AI-driven analytics to identify key user behaviors.
- Predictive modeling for user retention and engagement.
- Real-time cohort analysis and segmentation.
- Integration with various data sources and tools.
- Customizable dashboards for product insights.
Mixpanel
Visit WebsiteAI-powered funnel analysis to track user journeys.
- AI-powered funnel analysis to track user journeys.
- Advanced segmentation and cohort analysis.
- Real-time data visualization and reporting.
- Integration with popular development tools.
- Custom alerts for key metric changes.
FullStory
Visit WebsiteAI-enhanced session replay for user behavior analysis.
- AI-enhanced session replay for user behavior analysis.
- Automatic detection of user frustration signals.
- Heatmaps and click tracking for UI insights.
- Integration with various analytics platforms.
- Customizable dashboards for team collaboration.
PostHog
Visit WebsiteAll-in-one product analytics and session replay tool with AI-powered funnel optimization, autocapture, and integrated feature flagging.
- Predictive user drop-off detection.
- Autocapture of events with ML-based grouping.
- AI-generated path analysis and trends.
- Open-source with on-prem deployment option.
Heap
Visit WebsiteAutomatic event tracking without manual setup.
- Automatic event tracking without manual setup.
- AI-powered user journey analysis.
- Real-time data visualization and reporting.
- Integration with various data warehouses.
- Customizable dashboards for product teams.
Pendo
Visit WebsiteAI-enhanced product usage analytics.
- AI-enhanced product usage analytics.
- In-app guides and user onboarding tools.
- Feedback collection through surveys and polls.
- Integration with CRM and support platforms.
- Customizable dashboards for product insights.
UserTesting
Visit WebsiteAI-powered video analysis of user testing sessions.
- AI-powered video analysis of user testing sessions.
- Sentiment analysis and keyword tagging.
- Integration with product development tools.
- Real-time feedback collection.
- Customizable reporting for stakeholder presentations.
Chisel
Visit WebsiteAI-native product management platform that includes integrated idea validation, feedback analysis, and roadmap creation based on real-time user sentiment.
- Analyzes survey results to auto-prioritize features.
- Maps user needs to product goals.
- Feedback clustering and roadmap alignment.
- Works alongside tools like Jira and Figma.
Enterpret
Visit WebsiteAI-native platform that turns support tickets, survey responses, and product reviews into structured feedback for product decision-making.
- LLM-based tagging and topic extraction.
- Identifies root causes from qualitative feedback.
- Generates feedback summaries for teams and PMs.
- Integrates with Intercom, Zendesk, Slack, and more.
Viable
Visit WebsiteAI-powered insights engine that analyzes unstructured customer feedback from support, surveys, reviews, and community.
- GPT-4 powered sentiment and theme detection.
- Custom queries for specific product questions.
- Daily email summaries with key patterns.
- API and Slack integration for live product teams.