Ayodele Samuel Adebayounclebigbay.hashnode.net·Mar 11, 2023Debugging as a Customer Success EngineerDebugging is an essential aspect of software development and customer success. It refers to the process of identifying and fixing errors or bugs in software code or systems. Debugging is important for several reasons such as ensuring software quality...104 likes·361 readsCustomer Experience
Elakiwa digivillabyela.hashnode.net·Dec 16, 2022Types of Customers in Customer Service and how to effectively manage them.This article will keep you on the right track and enable you to defuse situations involving demanding customers and turn them into a positive experience for both parties. There are broadly two types of Customers in customer service and these are: In...11 likesCustomer Experience
Fatimat Mufutaucrmteam3portfolio.hashnode.net·Apr 13, 2023Crm Team 3 DocumentationOn Monday 10th April 2023, Side hustle CRM team 3 portfolio bootcamp group was given a task to carry out. Our task was to choose a company and carry out a situation analysis and develop a CRM strategy for the company. All the team members agreed to ...10 likes·30 readscustomer service
Fatimat Mufutaucrmteam3portfolio.hashnode.net·Apr 13, 2023Crm Team 3 DocumentationOn Monday 10th April 2023, Side hustle CRM team 3 portfolio bootcamp group was given a task to carry out. Our task was to choose a company and carry out a situation analysis and develop a CRM strategy for the company. All the team members agreed to ...10 likes·30 readscustomer service
Ola Makanjuolaolaboutproduct.hashnode.net·Apr 7, 2023Empathy: The Superpower of Successful Product ManagersProduct management is a multifaceted role that requires a unique set of skills. To be successful, product managers must be able to understand their customers' needs, develop strategies to meet those needs, and bring products to market. One of the mos...Product Management
Karl Bolingerkbolinger.hashnode.net·Apr 3, 2023The Pros and Cons of Using AI Chatbots in Your BusinessTLDR: This article explores the pros and cons of using AI chatbots in business. While chatbots offer a cost-effective and efficient solution to handling customer queries and automating routine tasks, they also have limitations such as the inability t...customer service
Ayodele Samuel Adebayounclebigbay.hashnode.net·Mar 11, 2023Debugging as a Customer Success EngineerDebugging is an essential aspect of software development and customer success. It refers to the process of identifying and fixing errors or bugs in software code or systems. Debugging is important for several reasons such as ensuring software quality...104 likes·361 readsCustomer Experience
Ifon Jojojojosproductpen.hashnode.net·Jan 19, 2023Clients, Users, and the Customers.As a newbie in product management, these terms will look and sound as though the same. But they are very far from being the same. Because as a product manager, the triage in which you will operate in can be either. A C2C, B2C or an Internal product o...Customer Experience
Elakiwa digivillabyela.hashnode.net·Jan 8, 2023Up-selling and Cross-selling: Its' meaning and importance to your business growth.Upselling is a sales technique that encourages customers to spend more money by purchasing an upgraded or premium version of the product they originally intended to buy. It convinces a customer to purchase a more expensive version of a product or ser...Customer Experience
olaolu johnsonkastroud.hashnode.net·Jan 2, 2023Building my first open-source projectHello 2023, part of my girls for this year is to launch my first open-source solution for businesses in Nigeria. It's going to be a long journey, and definitely won't be easy but if it is easy then it won't be as fun as I expect it to be. So first qu...33 readsOpen Source
Elakiwa digivillabyela.hashnode.net·Dec 16, 2022Types of Customers in Customer Service and how to effectively manage them.This article will keep you on the right track and enable you to defuse situations involving demanding customers and turn them into a positive experience for both parties. There are broadly two types of Customers in customer service and these are: In...11 likesCustomer Experience
Convergytics Solutionsconvergytics.hashnode.net·Sep 24, 2022Optimize assortment plans with systematic testing of localized assortment strategies - Convergyticshttps://convergytics.com/optimize-assortment-plans-with-systematic-testing-of-localized-assortment-strategies/ - Convergytics deployed an end to end merchandising solution starting with category trends & forecasting to help merchant planners understa...45 readsbusiness
Convergytics Solutionsconvergytics.hashnode.net·Sep 24, 2022Design A great customer experience by Closing the Loop with Predictive Analyticshttps://convergytics.com/customer-experience-enhancer/ - Customer experience is the final frontier that separates the best companies from the average. Convergytics assists businesses in providing proactive and seamless customer engagement to improve ...26 readsCustomer Experience
