Elakiwa digivillabyela.hashnode.net·Dec 16, 2022Types of Customers in Customer Service and how to effectively manage them.This article will keep you on the right track and enable you to defuse situations involving demanding customers and turn them into a positive experience for both parties. There are broadly two types of Customers in customer service and these are: In...11 likesCustomer Experience
Fatimat Mufutaucrmteam3portfolio.hashnode.net·Apr 13, 2023Crm Team 3 DocumentationOn Monday 10th April 2023, Side hustle CRM team 3 portfolio bootcamp group was given a task to carry out. Our task was to choose a company and carry out a situation analysis and develop a CRM strategy for the company. All the team members agreed to ...10 likes·30 readscustomer service
Ifon Jojojojosproductpen.hashnode.net·Jan 19, 2023Clients, Users, and the Customers.As a newbie in product management, these terms will look and sound as though the same. But they are very far from being the same. Because as a product manager, the triage in which you will operate in can be either. A C2C, B2C or an Internal product o...Customer Experience
Fatimat Mufutaucrmteam3portfolio.hashnode.net·Apr 13, 2023Crm Team 3 DocumentationOn Monday 10th April 2023, Side hustle CRM team 3 portfolio bootcamp group was given a task to carry out. Our task was to choose a company and carry out a situation analysis and develop a CRM strategy for the company. All the team members agreed to ...10 likes·30 readscustomer service
Ola Makanjuolaolaboutproduct.hashnode.net·Apr 7, 2023Empathy: The Superpower of Successful Product ManagersProduct management is a multifaceted role that requires a unique set of skills. To be successful, product managers must be able to understand their customers' needs, develop strategies to meet those needs, and bring products to market. One of the mos...Product Management
Ifon Jojojojosproductpen.hashnode.net·Jan 19, 2023Clients, Users, and the Customers.As a newbie in product management, these terms will look and sound as though the same. But they are very far from being the same. Because as a product manager, the triage in which you will operate in can be either. A C2C, B2C or an Internal product o...Customer Experience
Elakiwa digivillabyela.hashnode.net·Dec 16, 2022Types of Customers in Customer Service and how to effectively manage them.This article will keep you on the right track and enable you to defuse situations involving demanding customers and turn them into a positive experience for both parties. There are broadly two types of Customers in customer service and these are: In...11 likesCustomer Experience
Ankit Karodyakarody.hashnode.net·Jun 8, 2022Why Customers Should Be at the Centre of Your Code and Decision MakingThere are hundreds of variables to consider when designing and building a product. When you lock onto a few, new questions start popping up. You have to choose the optimum frontend framework, database, hosting service, backend, etc. This means there...61 readsdevelopment