Holger Imberyforthecognitiveservicesninjathecognitiveservicesninja.hashnode.netยทJan 28, 2023Multilingual IVR Replacement for Dynamics 365 Customer Service (Voice Bot)Imagine serving your customers and employees immediately in their native language, without waiting in Contact Center Queues, 24/7, with your new self-service voice bot factory. Always with a human agent as an escalation target. Prerequisites Having...84 reads101 - Dynamics 365 automation with bots/voice botsDynamics 365Add a thoughtful commentNo comments yetBe the first to start the conversation.