SoFuckingAgilesofuckingagile.hashnode.netยทMay 22, 20224 examples of when a screenshot solved an unsolvable support ticketGetting a screenshot when triaging a support ticket can be the difference between reaching a resolution in 5 minutes, versus 5 months, or even never. In my earliest days in the software business I wore a lot of hats, and one of them was support. I fu...IT SupportAdd a thoughtful commentNo comments yetBe the first to start the conversation.
